Editorial: Have You Ever Had Any Conflicts in Your Salon ?
By Tammy Taylor
Conflicts
drain your energy and create extreme stress, sometimes to the point
where you just want to throw your hands up and quit!
Every day:
- We can
look for conflict
- Create
conflict
- Ignore
conflict
- Or, we
can confront conflict, and stop conflict!
Confronting
conflicts and then stopping them will enable you to be happier in
your Salon:
·
Whether you are the
Salon owner
·
An independent
·
Or, an employee
To eliminate
these blow-ups you must confront the problem immediately, without
anger or aggression.
- Visualize
and roll play peaceful outcomes before you start talking. I
always pray about it first.
- If you go
into the conversation aggressively, it will escalate the problem
to the point of no return.
This is not
what you want to happen. Wouldn’t you rather stay in one place, be
happy, get along and be the person that says: “the conflict stops
here”.
Moving to a
different Salon does not usually mean things are going to be
better. It just means different faces, and with a whole new set of
problems.
I have seen
many salons split up over a small conflict that escalated way out of
control; and half of the staff gets talked into leaving and going to
a new Salon. Then the owner is left with half of the staff and says
“forget it”, and closes down.
… continued on
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