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Hi Girls,
This is the Greatest News we
could have as Nail Technicians:
The 2008 Black Friday retail sales
were up 3% over 2007.
Why is this Great News for us?
Because these
Shoppers are our Clients, and
they are out spending money, "YAY"!
And, when they are spending money,
they are also spending money on
NAILS, "YAY".
So, things are shaping up,
and we are going to have a Great
Holiday Season.
I was at Macys on Sunday and I asked
the Sales Clerk how the Holiday
shopping was going, and he said it
has been non-stop shoppers, and
their store did $60,000 more this
Black Friday than last years Black
Friday. He said people had been
shopping and spending all weekend,
and their corporate headquarters is
thrilled.
I asked every Store I went into, and
they all said the entire weekend had
been crazy busy and sells
were up. And, the one thing I
did notice more than EVER before,
was the customer service was
outstanding everywhere I went. Every store had extra people working
so you could ask for help, find
things fast, and get checked out
fast.
I have never been treated better
and had more fun Shopping, than I
did last weekend. It made me want to
Shop every DAY, SO I DID!
Customer Service, Customer Service,
Customer Service; I cannot say it
enough. Customer Service is the
backbone of every business.
The next 3 weeks is your time to
Shine with excellent Customer
Service. Impress your new
clients and your regular clients, by
going above and beyond, to
make them feel special.
Here are a couple of NAIL TIPS to
insure your Clients come back to
your Salon after the Holiday Season.
NAIL TIP # 1:
-
Make sure every single client
has at least 5 of your business
cards in their purse.
-
And, tell them if they get
you 3 new clients in the next 2
months, They will receive a FREE
Pedicure.
NAIL TIP # 2:
-
Give every client you do in
the next 3 weeks a
Thank You card; either hand
write inside the card or
Put a little coupon inside the
card with this Special Offer:
-
25% off one service of their
choice, in January and
-
25% off one service of their
choice in February.
"Let's Kick Start 2009 by Increasing
the amount of NEW Holiday clients
that get their nails done.
Make sure not to say no to one
single client over the next 3 weeks;
fit in every single person that
wants their nails done, even if it
means adding extra days or hours.
The Holidays are the best time of
year to pick up an extra 10 or more
clients that turn into Regulars.
This is only for 3 weeks and it will
help insure a Great Start to 2009."
Have A
Great Nail Day,
Let's Go
Shopping
Hurry this great offer is for a
limited time.
-
Internet Special Only
- While Supplies Last
Tammy's "extra" Special for you
is $10 OFF any $49.95
Order or more using this coupon
code: TENOFF
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